In the old days it was super easy to fix a software fault. From since the Internet the battle front has changed and can be daunting from Malware, Spyware and Viruses.
Today I am passing on some quick easy ways to fix such things and tips from keeping your computer in shape.
Typically most users end up with what I call a downloader. I use this term with clients so they can better understand when they ask what is wrong. It’s typically a fake program that runs in the background constantly spreading Malware and Spyware. It causes havoc on system resources. This is where you need to know your software. For an example you look in the Software list of what is installed. Any odd third-party software you never heard of and know the client or yourself would not use. For a example a Coupon Finder program. This will create unwanted Ads to pop up and also install other programs like WeatherBug and the fake AVG Antivirus and so forth. The best bet is to reboot in SafeMode and backup data such as Pictures, Music and Documents to a Flash Drive. If you have a big enough Flash Drive you could save Video.
You want to uninstall everything that is third-party as much as possible. Do not reboot if it asks. Next you need to run MSCONFIG and remove pretty much everything from the start-up. You can leave things such as nVidia, ATI and RealTek stuff that goes to the hardware.
Go into Task Scheduler and remove any third-party programs from that list.
Next you need to edit the Registry. Most people are afraid to do this but if you know what you are doing and follow the directions you will be fine. Run RegEdit and run as Administrator. Under HKEY_CURRENT_USER select Software then Microsoft Then Windows then CurrentVersion then Run. From this section you can remove pretty much everything. on the right side of the screen. This section controls on what loads up third-party wise as a typical user level. Now we need to do this again but under HKEY_LOCAL_MACHINE. That section controls system wide including the Administrator login. So you would go HKEY_LOCAL_MACHINE, Software, Microsoft, Windows, CurrentVersion, Run.
Next we need to manually remove some files. Most programs default into C:\Program Files (x86) or C:\Program Files. Just delete the folders that contain the same names as the programs you deleted. in the beginning. If it doesn’t let you delete them then that means they are still loaded/running. Reason being the Registry still has the location of the files in memory. You can however move the Folders/Directories to the desktop so when you reboot you can get to them quicker and delete them since the Registry entry is wiped. After doing much as possible of deleting them you can now finally reboot. Just boot in Normal mode and see if all is well and finish deleting the files. Now I recommend cleaning the Registry with a program called CCleaner. While you’re at it go ahead and delete the Internet history and Cookies to avoid the same mishap happening again. Also run a program called Malwarebytes. They offer a free 30 day trial but I would recommend to buy the full version. Clear out the Downloads Directory as well for the sake of the client reinstalling the program that started it all.
Now this is a typical clean however there are many more such as www-searching and some new Virus or Trojan. About 90% of the time you can just Google the issue for an example”remove www-searching”. Read blog posts or message boards for the solution. Avoid websites that have an all in one free scanner, those will add more problems.
I’ve been asks so many questions over the years about Identity theft if a user’s system gets infected. The chances are very slim unless they know for sure of they are attacking and they typically will use Social Engineering instead of breaking into your home system. Hackers/Attackers attend to only go after huge companies such as Sony, Target and so forth.
Anti-Virus programs are also a huge debate and honestly I don’t like them. It’s like a person buying Optical Insurance when they have perfect 20/20 vision. When a Anti Virus picks up a virus warning it is an old virus that has been around. New Viruses and Trojans will not be detected until it has hit the mainstream and companies such as Norton and McAfee have created a patch/update for the Anti-Virus. In all reality they just bog down the system and some times be annoying. When you come into contact will a old virus you can typically download a removal tool from Norton for no charge. Or you can google a removal process. Same deal most of the time with new Viruses.
If this is your personal system then keep this in mind. When you install a program do you honestly need it to start when Windows is loaded? Chances ar not really so you can always delete the entry in MSCONFIG. If you need a peice of software to load when Windows loads up I would recommend to put a shortcut under the StartUp section on the StartMenu or whatever Windows calls it these days (I don’t use Windows 8 or 10). Make backups or invest in a Google Drive account. Do not turn off the Firewall. Do not add your system to a DMZ list on your router. Run CCleaner and Malwarebytes once a week. If you really want to see what is going on in Windows there is a awesome Task Manager replacement called Process Hacker This will give full detial on what is running.
However if a client demands of a Anti-Virus then I would Recommend Atvast It’s very user friendly and is updated weekly. Not to mention free.
Also advise everyone you know to do not trust the Ads that contain “Flash Update”, “Java Update”, “Driver Update” and the little fake computer lock Ads that claim you need to call Tech Support or send money to a Government Agency. All of this will screw up your computer and your wallet.